Dear Employees at Starbucks,
Being a frequent customer, I have a few things to bring to your attention. First off, I love your half off Frappiccino week! That is my favorite. Of course, I would really appreciate if you could enlarge this period of time, as it is helpful to those of us with very little pocket money.
Two, I would like to bring to your attention the amounts of toppings you put on each coffee. Okay, so some of us might be here for the actual coffee, but who are we kidding, everyone under the age of 40 wants a larger caramel to coffee ratio. This is especially relating to the S’mores drink. Your advertisements clearly show that at least one-third of the cup is filled with marshmallow and chocolate, when in reality, it is not. The meager amount of the chocolate completely takes away from the actual S’mores flavor!
Lastly, I would like to discuss with you the spelling of names on the cups. I am not one of the people who is grossly insulted when you spell my name incorrectly, but I mean, when you do not even know that your drink is done because you did not hear anything even similar to your name called, it is a bit annoying. Plus, by the time you realize that drink has been ready for a few minutes and they really aren’t discriminating against you by getting everyone’s’ drinks ready before yours, the whipped cream has totally melted into your drink.
Overall, I would like to commend you on your wonderful sevice and innovative flavors, but these few small issues need to be changed to insure a better experience at your store.
Sincerely,
A dedicated “coffee” lover, KAYnoodle
Gold Nuggets 